Shipping policy
Thank you for shopping with us! Below is our shipping and delivery information:
1. Delivery Locations
We currently ship to:
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Singapore
2. Delivery Fees
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Singapore (Local Delivery): Flat rate of SGD 5 per order.
3. Delivery Times
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Singapore: Estimated 2โ4 business days.
4. Order Processing
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Orders are processed within 1โ2 business days after payment is confirmed.
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You will receive an email with tracking details once your order has been dispatched.
5. Customs, Duties & Taxes (International Orders)
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Not available at the moment.
6. Delivery Issues
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Please ensure your shipping address is correct at checkout. We are not responsible for delays, lost packages, or redelivery fees due to incorrect addresses provided by customers.
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If your package is delayed, damaged, or missing, please contact us with your order number and tracking details. We will assist with the courier investigation process.
7. Final Decisions
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We always strive to resolve delivery matters fairly and reasonably. However, in situations such as courier delays, customs issues, or disputes, the companyโs decision on replacements, refunds, or redeliveries will be considered final.